RETURNS INFORMATION
 

Purchase with confidence knowing we accept returns at Live for Tweed.

We hope you will be happy with your order, however should you need to return an item, we will promptly refund or exchange any unworn item(s), returned in a saleable condition. Where ever possible return goods to us in their original packaging within 14 days of informing us of your wish to cancel. This does not affect your rights to return faulty goods or any other statutory rights. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

 

Please return to the following address with a copy of your original packing slip.

  

Returns Address 

Live for Tweed 

15 Parsons Mews 

Kings Norton 

Birmingham 

B30 3NA

Contact Numner 07815 666518

 

The 14 day returns period starts when your item is delivered to either your shipping address, or any alternative address (e.g. Post Office or neighbour) in the event that delivery cannot be made to your shipping address. It is your responsibility to check tracking information (we send you a link when we dispatch your item).

Returned items are your responsibility until they are delivered to us. Ensure they are appropriately wrapped and secured. We recommend that you obtain a proof of posting.

14 Days returns, commences from the first day your items arrives. For UK buyers we must have received your item back within our possession within 14 days of reciept.

 Overseas Buyers - As above, but items must be received back within 28 days.

 

In the unlikely event, you want to return the item, for any reason at all including the items not fitting or simply changing your mind, subject to the below terms and conditions, we offer a no quibble 14- Day return policy, dated from when you receive the item.

Please use our contact us page /contact-us/  or email us at info@Livefortweed.com and confirm that you want to return the item.

 

You are responsible for paying for your own shipping costs for returning your item and we recommend using a postage service with confirmation upon delivery as we cannot be responsible for items that do not arrive.

 

 We recommend using a tracked shipping service or purchasing shipping insurance. this will give you insurance for the value if your item gets lost in transit.

 

Also, if you would like to speak to us in person our contact number is 07815666518. 

 

Once your return is received, we will send you an email to notify you that we have received your returned item. Once your item has been inspected, we will notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, refunds may take several days to appear back to you card, dependant on your card providers processing time.

 

Buyers is responsible for return postage costs in all eventualities.